TeamTexter® Privacy Policy
Last Revised: December 27, 2021

This Privacy Policy describes how Paramount Technology Solutions, LLC (d/b/a TeamTexter) (collectively, “TeamTexter”, “we”, “us” or “our”)  collects, uses, and shares information about you. This Privacy Policy applies to information we collect when you visit TeamTexter’s website, teamtexter.io, (the “Site”), use our web application (the “Web App”) including the Web App’s Chrome extension, use one of our mobile applications, (collectively, the “Mobile Apps”), when you are invited to opt-in to receive texts from TeamTexter, and/or when you opt-in, receive and/or send texts through TeamTexter, (the “Texting Service”) (together with the Site, Web App and Mobile Apps, the “Service”).

Please read this Privacy Policy carefully. By using the Service, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy and consent to TeamTexter’s collection, use and disclosure of personally identifiable information (“Personal Information”) and other information as set forth herein. If you do not consent to the terms of this Privacy Policy, you should not access or use the Service in any way and should immediately exit the Service.

COLLECTION OF INFORMATION

Personal Information: We collect information from our customers and users as follows:

Job Applicants: When you apply for a job with a TeamTexter customer, you may be asked to opt-in to using TeamTexter including receiving texts through TeamTexter. If you opt-in, Personal Information including your name and mobile phone number will be submitted to TeamTexter. Job Applicants may opt-out of receiving texts from TeamTexter at any time, even after previously opting-in, by texting “STOP” to their TeamTexter text message.

Account Owners: An Account Owner sets up and manages a TeamTexter account, for an entity, to be used in conjunction with the Service. In order to setup, manage, and use the Service, Account Owners will be required to create an account and submit certain Personal Information and other information to TeamTexter, including their name, email address (which will become their login id) , mobile phone number, and password.

Users: Users are associated with the same entity as the Account Owner. In order for the Users to access and use the Service, certain Personal Information and other information of the Users, which may include the Users’ name, email address (login id), and mobile phone number, will be submitted to the Service either through the Account Owner or from the TeamTexter customer’s computer system. Users may be required to submit a password.

Text Recipients: The names and mobile phone numbers of the Text Recipients are submitted by an Account Owner. Text Recipients will be required to opt-in in order to start receiving texts from the Service. The Service will store the names and mobile phone numbers of Text Recipients and whether or not they opted-in to TeamTexter. Text Recipients may opt-out at any time, even after previously opting-in, by texting “STOP” to their TeamTexter text message.

Text Information: TeamTexter stores all texts sent through the Service, including text content and statistics, such as time and date sent, and sender and recipient information. TeamTexter reserves its right to retain this information indefinitely.

Under no circumstances should you provide your social security number, driver’s license number, health information or other sensitive Personal Information through the Service.

Use Data: By choosing to use the Service including visiting the Site, you agree to provide TeamTexter with certain information that is automatically created, collected, and recorded by your use of the Service (“Use Data”). TeamTexter uses third-party software tools such as cookies, web tokens, and Google Analytics to gather Use Data. Use Data may include information such as geolocation and other location data, IP address, browser type, operating system, device type, device token, mobile carrier, site usage data including referring pages, pageviews and session data, and demographic data. This data may be linked to your identity.

USE OF INFORMATION

The Personal Information and Use Data that we collect (“Information”) is used for various purposes in connection with our business, including, but not limited to, providing and managing the Service, providing customer service and support, responding to your inquiries and requests, and providing you with information related to the Service. Team Texter uses Use Data in order to monitor use of the Service, for the Service’s technical administration, and to improve the Service. TeamTexter monitors text content for certain keywords that may indicate illegality. If such keywords are found, your account will be handled as described in our Terms of Use. By choosing to use the Service, you consent to TeamTexter’s use of the Information for the purposes set forth herein.

Subscribing to E-mail Correspondence

If you provide us with your name and email address, you authorize TeamTexter to send you regular emails unless and until you request to unsubscribe from such emails. We will use your email address to respond to your inquiries, requests or questions, to send you information regarding the Service such as software and policy updates, and to send you newsletters and offers. Except as specifically set forth in this Privacy Policy, we will not share or sell your name and email address with third parties for marketing purposes. Each email newsletter or offer that we send to you will provide an opportunity to opt out of future email correspondence. Any request to opt out will not apply to non-commercial emails sent by TeamTexter.

SHARING OF INFORMATION

Job Applicants, Account Owners, Users, Text Recipients: Your Personal Information, including name, email address, mobile phone number, opt in status, text content, and text statistics, and/or Use Data may be shared with Users and Text Recipients associated with the same entity.

Affiliates: We may share your Personal Information and/or Use Data with our affiliated entities in order to develop, improve, maintain, and manage the Service and to provide customer service and support.

Service Providers: We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relations and support, database storage and management, data analysis, and legal, accounting, and marketing services. For example, we use Twillio for text services, AWS for application hosting and storage, and Zoho Reports for reporting functionality. We may share your Personal Information and/or Use Data with these third parties, but only to the extent necessary to perform these functions and provide such services.

Other Third Parties: We also may share, disclose, or transfer your Personal Information and/or Use Data with third parties as follows: (a) to government agencies, advisors and other third parties, where necessary and appropriate, in order to comply with applicable laws, the service of legal process, or if we reasonably believe that such action is necessary to (i) comply with the law requiring such disclosure, (ii) protect TeamTexter’s rights or property, (iii) prevent a crime or protect national security or (iv) protect the personal safety of the users or the public; (b) if we believe your actions violate our Terms of Use or other policies; or (c) in connection with a financing or a sale, acquisition or merger of our business or our business assets.

We may also share with others non-personally identifiable information, or aggregated or anonymized information that does not directly identify you for marketing, advertising, or other uses.

THIRD PARTY SITES

In order to pay for the Service, the Account Owner will be directed to Stripe, a third-party payment processor, to provide credit card and other personal data needed to complete the transaction. You may receive email correspondence from us or from Stripe related to any transaction.

In addition to Stripe, the Service may contain links to other external websites, plug-ins, or applications. Please note that this Privacy Policy does not apply to Stripe or any other third-party websites, plug-ins, or applications to which the Service links. TeamTexter is not responsible for the practices or policies (including privacy policies) employed by the third-party websites, plug-ins or applications linked to or from the Service nor the information or content contained therein. You should review the privacy practices and policies of such third parties prior to providing your Personal Information in connection with such sites or apps.

SECURITY

TeamTexter uses reasonable care to protect the privacy and security of Personal Information and to ensure that our systems are secure and meet industry standards, Where appropriate, we employ firewalls, encryption technology, and user authentication systems to control access to systems and data. Unfortunately, no Internet transmission is ever completely secure, and we cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur. WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY BREACHES OF SECURITY, DAMAGE TO YOUR DEVICE, OR ANY LOSS OR UNAUTHORIZED USE OF YOUR PERSONAL INFORMATION OR OTHER DATA.

UNAUTHORIZED USE

Unauthorized attempts to utilize the Service for other than its intended purposes, or to defeat or circumvent the Service’s security features, are strictly prohibited. We do not intend for the Service to be used by children under the age of 13, nor do we seek to collect information about children under the age of 13. If you are under the age of 13, please do not provide us any information and promptly exit the Service. 

PRIVACY POLICY UPDATES

TeamTexter may amend, update or modify the terms of this Privacy Policy at any time, by posting an amended Privacy Policy on the Service. If TeamTexter has your email address, it will send you an email to notify you of the amended Privacy Policy. If you do not consent to the terms of this Privacy Policy, as amended, you should not access or use the Service in any way and should immediately exit the Service. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.

CONTACT US

If you have any questions, please contact us via email at: support@teamtexter.io